Welcome to Our Help Site

• Can I reschedule my delivery? (Ex: I’m not home, I’m traveling, etc.)
• Do you offer free shipping?
• How does Best Buy fulfillment work?
• How do I process my return or exchange?
• How do I schedule my delivery?
• How long will it take for my order to ship?
• What are my options for receiving my order?

See all articles in About Fulfillment →

• Can I purchase my appliance directly through the Indiana Michigan Power Marketplace site?
• What is the Indiana Michigan Power Marketplace?

• How do I view my orders?
• How is sales tax calculated?
• I would like to talk to Customer Support
• What payment methods can I use?
• Why do only some products have an “add to cart” button?
• Why must my billing and shipping address match?

• Are there product reviews on the Indiana Michigan Power Marketplace?
• Can I customize the ClearCost estimate to reflect my personal situation?
• Can I filter the searches for products?
• Can I opt-out of emails and alerts from the Indiana Michigan Power Marketplace?
• Does Indiana Michigan Power Marketplace show every product for sale in the US?
• Do I need to create a profile and sign in to use Indiana Michigan Power Marketplace?
• How do the Indiana Michigan Power Marketplace product cards work?

See all articles in The Basics →