Returns related to defective items
Please contact the manufacturer directly to determine whether the product is indeed defective. (please note the manufacturer may or may not replace the item but will just diagnose the issue)
Returns not related to warehouse errors, defective items, or damaged-in-shipment products
Returns for reasons not specified above will require a review on our part. Therefore, you must contact us by phone at (888)-308-5403 or via email at imp@care.enervee.com
Returns related to warehouse errors or damaged-in-shipment products
You must notify us within 5 business days of the delivery date of the order and the item(s) may be refunded or replaced.
For assistance, please send an email to imp@care.enervee.com or contact us via phone at (888)-308-5403
*Please note: We do not refund shipping charges.