Checkout Support
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An order confirmation email is sent after each order is placed. You can view that specific order in one of three ways: The contents of the email and/or, Clicking the “View Your Order” link within the email which allows you to view your full order. On the settings page, after you login through Ma...
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Sales tax is calculated on the total purchase value of your product(s), before the application of any Indiana Michigan Power rebates.
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I would like to talk to Customer Support
For Marketplace related inquiries, please contact Indiana Michigan Power Marketplace support at +1 (888)-308-5403, or, email us at imp@care.enervee.com. -
What payment methods can I use?
You may securely checkout using all major credit cards and debit cards, including Visa, Mastercard, Discover, and American Express. -
Why do only some products have an “add to cart” button?
The Marketplace allows you to compare thousands of appliances and products for energy efficiency. Many of the products without an “Add to Cart” button can be purchased from the retailers listed on the product page on the Marketplace. However, there are specific products such as LEDs and thermosta... -
Why must my billing and shipping address match?
We require the shipping address to match the credit card billing address in an effort to mitigate fraudulent activity and to provide a much safer method of handling credit card data.